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Terms & Conditions

1. Acceptance of the Terms

By using Blackjack Ballroom, you agree to be bound by these Terms and Conditions. If you don't accept them, please leave our platform immediately.

2. Eligibility Requirements

To use our services, you must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Not be a resident of any country where online gaming is prohibited
  • Provide accurate and truthful information during account registration

3. Minimum Age Requirements

Our platform is intended for users aged 18 or older, or such other age as may be applicable to you depending on your location.

4. Geographic Restrictions

We reserve the right to restrict access to our services in certain countries or territories. Currently, Blackjack Ballroom operates under a Kahnawake Gaming Commission license and welcomes Canadian players.

5. Account Registration Rules

To register an account:

  • Visit our website
  • Click on "Sign up" or "Register"
  • Enter personal details accurately
  • Set credentials and confirm your account
  • Complete verification if requested (usually during risk checks or bonus claims)

6. One-Account-Per-User Policies

Each user is allowed only one active account.

7. Identity Verification and KYC

Verification may be triggered by the system at any time, including before withdrawals to ensure that our users are of legal age and comply with applicable laws.

8. Account Accuracy Obligations

You must provide accurate information when creating an account and update this info if it changes.

9. Account Security Responsibilities

It's your responsibility to keep login credentials confidential and not share them with others.

10. Login Credentials and Password Protection

Choose strong, unique passwords and do not reuse them for other accounts or services. We recommend using two-factor authentication (2FA) whenever possible.

11. Restricted Behaviour and Prohibited Activities

  • Engaging in multi-accounting or creating false identities
  • Manipulating gameplay to gain an unfair advantage
  • Participating in unauthorized promotions or activities
  • Using our platform for money laundering, terrorist financing, or other illegal purposes

12. Multi-Accounting and Fraud Prevention

We monitor accounts closely to prevent fraud and may suspend or close any account suspected of engaging in prohibited behavior.

13. Bonus and Promotion Rules

  • Welcome packages are split across your first deposits (e.g., $500 / C$500), with the following offers: 100% up to $150, 50% up to $200, and 25% up to $150.
  • Wagering requirements apply (specific multiples not verified in our review data).
  • Bonus terms are subject to change.

14. Wagering and Gameplay Conditions

Wagers must be fair and reasonable; excessive bets may void winnings or lead to account restrictions.

15. Responsible Gambling Expectations

We encourage responsible gaming practices, including setting deposit limits through the self-exclusion tool available on our platform.

16. Self-Exclusion and Account Restrictions

If you're experiencing issues with your gambling habits, we recommend using the self-exclusion option or contacting a local support service for further assistance.

17. Game Fairness and RNG Systems

All games operate under eCOGRA-approved systems to ensure fairness.

18. Technical Interruptions or Voided Gameplay

In case of technical failures, gameplay may be interrupted, resulting in voided bets or potential refunds (if applicable).

19. Suspension or Closure of Accounts

We reserve the right to suspend or close any account that breaks our rules or poses a risk.

20. Intellectual Property and Platform Ownership

All rights related to this platform belong to Blackjack Ballroom operators, Casino Rewards and its affiliates, Fresh Horizons Ltd (in some cases).

21. Limitation of Liability

We will not be held accountable for any direct or indirect damages resulting from your use of our services.

22. Modification of Terms

These terms may change at our discretion; users agree to be bound by new terms upon accessing the platform after updates are posted online.

23. Contact or Support Guidance

If you have any questions or concerns, please contact us via live chat (available 24/7 in English) for assistance with gameplay, bonuses, and other related matters.

Our licensed operation is overseen by regulatory bodies where applicable to ensure compliance with laws and regulations in effect at all times.